Resolving conflict differently

It’s possible to find solutions outside the courts that suit us. Explore the range of possibilities for your situation.

All regions

With the help of a lawyer or notary, you can better understand mediation, conciliation and arbitration, and whether these avenues are appropriate for your situation. You can then get support to guide you through the various stages of your journey.

How does it
work?

For a free consultation and to explore your options for resolving your conflict, fill out an online service request or contact the center in your area.

What we
can do

When you call on our services, you explore concrete solutions with a member of our team to evaluate solutions adapted to your situation and determine whether mediation or conciliation can help you resolve your conflict without going to court.

This service offers you :

  • personalized legal information
  • information on options you can use to resolve your dispute in other ways
  • help in evaluating the option best suited to your situation and needs
  • help you prepare for negotiation, mediation, conciliation, arbitration, etc.
  • support, listening and referral to appropriate resources

Key topics
in consultation

Each situation is unique and may raise different questions or concerns. Here are a few examples of topics on which we can provide information and support:

  • the process and rules applicable to options such as negotiation, mediation, conciliation and arbitration
  • the advantages of settling your dispute by means other than litigation
  • the role of the parties and professionals involved (mediator, conciliator, arbitrator, etc.)
  • ways of inviting the other party to use an alternative to litigation
  • the attitudes to adopt to promote successful negotiation, mediation, conciliation, etc.
  • the consequences and effects of an agreement reached (is it similar to a court judgment?)

How do I access?

For a free consultation, fill out an online service request or contact your local center.

Centers offering this service

  • 180, rue des Gouverneurs, Suite 125
    Rimouski (Québec) G5L 8G1

    Directions
  • 484, avenue de l'Hôtel-de-Ville, Suite 102
    Chandler (Québec) G0C 1K0

  • 293 rue Saint-Georges
    Saint-Jérôme (Québec) J7Z 5A2

    Persons with reduced mobility are invited to use the entrance at 37 rue de la Gare via the Édifice Malette Desjardins to access our premises.

  • 1350 Royale Street, Suite 401
    Trois-Rivières (Québec) G9A 4J4

    Directions
  • 461, 1st Street West,
    Amos (Québec) J9T 2M3

  • 400 Jean-Lesage Boulevard, Suite 080
    (Les Façades de la Gare)
    Quebec City, Quebec G1K 8W1

    Directions
  • 1282, rue Cormier,
    Drummondville (Québec) J2C 7M8

  • 165 Côte Taschereau, suite 203
    Saint-Joseph-de-Beauce (Québec) G0S 2V0

  • Sept-Îles
    106, avenue Napoléon, bur. 200,
    Sept-Iles (QC) G4R 3L7

     

    Baie-Comeau
    884B de Puyjalon,
    Baie-Comeau (QC) G5C 1N1

    Directions
  • 455 King Street West, Suite 490
    Sherbrooke (Québec), J1H 6E9

  • 6300, avenue Auteuil, bur. 503
    Brossard (Québec)
    J4Z 3P2

  • 407, boul. Saint-Laurent, Suite 410
    Montréal (Québec) H2Y 2Y5

    Directions
  • 768, Boul. Saint-Joseph, Suite 200
    Gatineau (Québec)
    J8Y 4B8

  • 3885, boul. Harvey, Suite 201 (Édifice Saint-Michel)
    Jonquière (Québec)
    G7X 9B1

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Be ready
for your consultation

Although it is not compulsory, it is useful to prepare for your meeting so that you can make the most of your encounter with a member of our team. You can gather all relevant documents related to your case (contracts, letters, evidence, e-mails, procedures, etc.). You can also jot down your questions and any points you wish to clarify and discuss.

Don't hesitate to explain your situation and expectations clearly. Good preparation will help you obtain precise answers and support tailored to your needs.

What do I need to prepare?

Documents et ressources

Checklist

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Online service request

Fill in a form to tell us about your needs. Our team will contact you promptly to offer you the right support near you.