Resolving conflict differently
It’s possible to find solutions outside the courts that suit us. Explore the range of possibilities for your situation.
With the help of a lawyer or notary, you can better understand mediation, conciliation and arbitration, and whether these avenues are appropriate for your situation. You can then get support to guide you through the various stages of your journey.
How does it
work?
For a free consultation and to explore your options for resolving your conflict, fill out an online service request or contact the center in your area.
What we
can do
When you call on our services, you explore concrete solutions with a member of our team to evaluate solutions adapted to your situation and determine whether mediation or conciliation can help you resolve your conflict without going to court.
This service offers you :
- personalized legal information
- information on options you can use to resolve your dispute in other ways
- help in evaluating the option best suited to your situation and needs
- help you prepare for negotiation, mediation, conciliation, arbitration, etc.
- support, listening and referral to appropriate resources
Key topics
in consultation
Each situation is unique and may raise different questions or concerns. Here are a few examples of topics on which we can provide information and support:
- the process and rules applicable to options such as negotiation, mediation, conciliation and arbitration
- the advantages of settling your dispute by means other than litigation
- the role of the parties and professionals involved (mediator, conciliator, arbitrator, etc.)
- ways of inviting the other party to use an alternative to litigation
- the attitudes to adopt to promote successful negotiation, mediation, conciliation, etc.
- the consequences and effects of an agreement reached (is it similar to a court judgment?)
How do I access?
For a free consultation, fill out an online service request or contact your local center.
Centers offering this service
-
484, avenue de l'Hôtel-de-Ville, Suite 102
Chandler (Québec) G0C 1K0 -
293 rue Saint-Georges
Saint-Jérôme (Québec) J7Z 5A2Persons with reduced mobility are invited to use the entrance at 37 rue de la Gare via the Édifice Malette Desjardins to access our premises.
-
461, 1st Street West,
Amos (Québec) J9T 2M3 -
400 Jean-Lesage Boulevard, Suite 080
Directions
(Les Façades de la Gare)
Quebec City, Quebec G1K 8W1 -
1282, rue Cormier,
Drummondville (Québec) J2C 7M8 -
165 Côte Taschereau, suite 203
Saint-Joseph-de-Beauce (Québec) G0S 2V0 -
Sept-Îles
106, avenue Napoléon, bur. 200,
Sept-Iles (QC) G4R 3L7Baie-Comeau
Directions
884B de Puyjalon,
Baie-Comeau (QC) G5C 1N1 -
455 King Street West, Suite 490
Sherbrooke (Québec), J1H 6E9 -
6300, avenue Auteuil, bur. 503
Brossard (Québec)
J4Z 3P2 -
768, Boul. Saint-Joseph, Suite 200
Gatineau (Québec)
J8Y 4B8 -
3885, boul. Harvey, Suite 201 (Édifice Saint-Michel)
Jonquière (Québec)
G7X 9B1
Be ready
for your consultation
Although it is not compulsory, it is useful to prepare for your meeting so that you can make the most of your encounter with a member of our team. You can gather all relevant documents related to your case (contracts, letters, evidence, e-mails, procedures, etc.). You can also jot down your questions and any points you wish to clarify and discuss.
Don't hesitate to explain your situation and expectations clearly. Good preparation will help you obtain precise answers and support tailored to your needs.
What do I need to prepare?
Online service request
Fill in a form to tell us about your needs. Our team will contact you promptly to offer you the right support near you.

