Info Logement

The Info Logement service is designed to support people aged 65 and over who encounter legal issues related to renting or owning a home. This personalized service helps to demystify housing law and to act with greater confidence in conflictual or complex situations.

Eastern Townships, Saguenay-Lac-Saint-Jean

Whether you want to understand your rights and obligations as a tenant or landlord, clarify a situation involving lease termination, eviction, repossession or non-payment, or prepare for a hearing before the Administrative Housing Tribunal, this service offers free, confidential meetings with a lawyer or notary. At these meetings, people can ask questions, assess their options and obtain support and tools to take informed legal action.

How does it
work?

To take advantage of the Info Logement service, check whether the service is offered in your local center and whether you meet the eligibility requirements.

What we
can do

Info Logement offers personalized support to people aged 65 and over, to help them understand their housing rights and obligations. The service also aims to provide concrete tools to help people deal with the issues involved in renting or owning a home.

This service offers you :

  • confidential meetings with a lawyer or notary
  • legal information on housing law
  • assistance in understanding or undertaking procedures related to :
    • lease cancellation
    • eviction or repossession
    • repairs or disturbances of use
    • rent increases
    • security deposits or unjustified deductions
  • preparation for a hearing before the Housing Administrative Tribunal (TAL)
  • solutions tailored to your situation

Key topics
in consultation

Every housing situation can raise complex legal issues. The Info Logement service can help and inform you on a number of key topics, including :

  • the rights and responsibilities of tenants and landlords
  • voluntary or contested lease termination
  • eviction, repossession and their conditions of validity
  • possible remedies in the event of non-payment of rent or breach of the lease
  • procedures relating to repairs, insalubrities or disturbances of use
  • rent increases and prohibited practices
  • preparation for a hearing before the Housing Administrative Tribunal (TAL)

How do I access?

To benefit from the Info Logement service, you must:

  • Be a tenant or landlord/owner of a dwelling
  • 65 and over
  • Reside in one of the regions offering the service
  • Not represented by a legal aid lawyer

To access this service, fill out an online request form or contact the center offering this service in your region.

Do you need housing assistance and don’t meet Info Logement’s eligibility criteria? You can still get housing legal support at your local center. Apply online or contact a center near you.

Centers offering this service

  • 455 King Street West, Suite 490
    Sherbrooke (Québec), J1H 6E9

  • 3885, boul. Harvey, Suite 201 (Édifice Saint-Michel)
    Jonquière (Québec)
    G7X 9B1

image

Be ready
for your consultation

Although it is not compulsory, it is useful to prepare for your meeting so that you can make the most of your encounter with a member of our team. You can gather all relevant documents related to your case (contracts, letters, evidence, e-mails, procedures, etc.). You can also jot down your questions and any points you wish to clarify and discuss.

Don't hesitate to explain your situation and expectations clearly. Good preparation will help you obtain precise answers and support tailored to your needs.

What do I need to prepare?

Documents and resources